The service offers confidential and impartial advice to anyone over the age of 18, whether they are in or out of work or receiving benefits. We help people with careers decisions and planning, support them in reviewing their skills and abilities, develop new goals, motivate people to implement their plan of action and enable them to make the best use of high quality career related tools.
The individual support packages last up to 4 hours a week for up to 12 weeks to help participants find their way into employment, with a further period of in-work support available if they gain employment. The support will vary from individual to individual but will always be about employment preparation and exploring new opportunities that they may not have previously considered.
Now in its sixth year, the Work Programme is for people who need intensive support to find work, either because they have been out of work for a year, or they have other needs, for example, if they have been in prison. Participants will get the help that is right for them, for example one-to-one support, mentoring, vocational training, work placements and aftercare.
People can only be referred to the support Work Programme provides through Jobcentre Plus – a person cannot refer themselves. The Work Programme replaces previous welfare-to-work programmes such as the New Deal, Employment Zones and Flexible New Deal.